Performance debugging
If you encounter performance issues with hostware, follow these steps to check if the root cause is really hostware and how the problem could be solved:
Enable the debug bar
In the hostware administration, navigate to Settings > Debug and click the "Enable debugbar" button. This will make an internal debug bar visible to just you. No worries, customers wont see this.
Perform the related action
Perform the action which makes performance issues. After the page has loaded, the debugbar will provide useful loading informations.
Read performance
Open the debugbar (small icon bottom left) and click on the "queries" tab (2). This will show all database queries. On the top right of that tab (3), you can see the execution time just of the sql queries. If this number is too high (more than 200ms), this would be a problem. Check if your mariadb needs optimization.
On the top right (1), you can see the overall page load time. This is the entire time for the hostware server to load the page. If this number is reasonable (a few 100 ms for regular pages), but the page still loads long, the performance issue is not on the hostware side, but your local computer.