# Orders

Your customers can place orders for activated products at any time via your customer portal. You can find a history of all orders from hostware under the menu item *`Orders`*.

If there are any orders that require manual action on your part, these will be highlighted in the list above.

## Detail view

In the detailed view, you can see all the information for the order, such as the customer, order date, and payment method, at a glance. 

If necessary for the entire order or only for individual items, you can approve or reject them. The customer will be informed about the process by email. 

As soon as an order item has been provided, the hosting and billing are created in the hostware system. The management of the product and its provision via a module takes place in the background and is separate from the order.