Fraud check

Since v1.1.6, hostware has included a built-in fraud check. Various providers such as FraudLabs Pro can be activated.

As soon as an order is received, it is first checked by FraudCheck in the background before it is released. This means that the order is not released immediately despite receipt of payment, but is first switched to the status “Waiting for fraud check”.

Open orders are checked in the background every 5 minutes.

The order is then divided into three different categories:

Approved

The order is provisioned automatically.

Manual approval

The order changes to "Wait for approval" status and must be activated manually.

Fraud

The order changes to "Fraud" status and will not be processed further.

Refunds and cancellations of invoices that have already been paid must be carried out manually on your accounting software.