Get departments

getDepartments()

Should return all available support departments from the ticket software. Gets used for the mapping dropdown in the administration (see testing)

Parameters

None

Response

Collection of TicketDepartmentResponse()

Example Code

public function getDepartments(): Collection {
	$response = $this->makeRequest("mailboxes");
	$result = collect();

	foreach ($response->_embedded->mailboxes as $mailbox) {
		$result->add(new TicketDepartmentResponse($mailbox->id, $mailbox->name));
	}

	return $result;
}

Testing

Visit Settings -> Support settings -> Provider Settings in the administration. When entering your api key, a dropdown of all departments will be fetched using the above method.