Create the ticket provider

After you have created you php class for the ticket provider, you have to create a database migration to add the provider to you database.

The Migration should look like the following:

return new class extends Migration {
    public function up(): void
    {
            TicketProvider::create([
                "id" => "supportboard", // The technical name of your integration
                "name" => "SupportBoard", // The display name in admin
                "handler" => SupportBoardTicketProvider::class // your class file
            ]);
    }

    public function down(): void
    {
    }
};

Was this helpful?