# Support

- [Tickets](/support/tickets.md)
- [External ticket system](/support/tickets/external-ticket-system.md)
- [Ticket automations](/support/tickets/ticket-automations.md)
- [Predefined replies](/support/tickets/predefined-replies.md)
- [Ticket snippets](/support/tickets/ticket-snippets.md)
- [Departments](/support/tickets/departments.md)
- [Knowledge base](/support/knowledge-base.md)
- [Troubleshooting & Questions](/support/troubleshooting-and-questions.md)
- [My ticket emails contain HTML code](/support/troubleshooting-and-questions/my-ticket-emails-contain-html-code.md)